Freelance Analytics Engineer

Talk360 connects more than 6 million people worldwide every year, and we rely on data we can trust. As we have grown, our data foundations have not always kept pace.

We are building a new environment for how Talk360 works with data, and we are looking for a Freelance Analytics Engineer to own the transformation layer at the core of it. You will create clean, tested, documented, business-ready models that everyone across the company can rely on. 

What You'll Do 

• Data modelling and pipelines: Build and maintain scalable, reliable data models that expose high-quality data for analysis and reporting. Where needed, deliver dashboards to drive more self-serve across teams.

• Source of truth: Build a dbt Cloud project from a clean slate, from determining the structure through to the testing framework. Turn our agreed KPIs and metric definitions into tested, versioned, documented models that anyone can use. A lot of the definitional groundwork is in place so you can start on solid ground.

• Stakeholder collaboration: Work closely with teams across the business to understand their requirements, translating them into technical solutions that enable reliable, self-serve data for decision making.

• Quality and governance: Set the standards, conventions, and governance that keep the warehouse maintainable as we grow and build the monitoring and alerting that catches data quality issues before they reach the business. 

• Support data culture: Encourage the use of data to optimise business performance and bring fresh analytical thinking to the table.

Our current tech includes:

• Data warehouse: BigQuery

• Ingestion: Stitch

• Transformation: dbt Cloud

• Visualisation: currently migrating to a new BI tool, moving away from Tableau and QuickSight

What We're Looking For From You 

• You have solid SQL and dbt experience, including significantly restructuring or standing up a dbt project from scratch (Cloud or Core).

• You have experience with modern cloud data warehouse technologies (we use BigQuery).

• You are comfortable designing data models from ambiguous or undocumented business logic, not just working from an existing spec.

• You see yourself as a partner to the business who wants to understand the underlying question, and you can clearly communicate the impact of your technical work.

• You have an open mind with respect to diversity and inclusivity. Our team, and our customers, come from all over the world.

• We use dbt Cloud for orchestration and deployment, so we require solid Git fundamentals rather than deep pipeline engineering.

About Talk360

Talk360 has grown into a global communications platform connecting more than 6 million people worldwide. We successfully spun off our payments arm into NjiaPay, stepped into the gap left by the discontinuation of Skype, and achieved profitable growth from 2025 onwards, marking our transition from early-stage scale-up to a disciplined, sustainable business. 

We’re now expanding beyond our own B2C app. We’ve built and launched an SDK that lets partner platforms embed Talk360’s calling infrastructure directly into their own products, opening a new distribution channel and a new layer of technical complexity. Our ambition is bold: to become the world’s most trusted way to call any real phone number, connecting migrants, travellers, professionals, and businesses across the globe. 

Here’s what our users say: 

“I like Talk360 because it saves me a lot of money. I used to call from Zimbabwe for 15 rands a minute. Talk360 came to the rescue. Now I can call my mother for hours.” — Google Play, South Africa ★★★★★ 

“Talk360 is a simple and reliable app for cheap international calls. It works even if the receiver has no internet, offers good call quality, and has transparent pricing.” — Google Play, United States ★★★★★ 

“It is a flawless experience with no hustles at all and the tariffs are more than just fair.” — Trustpilot, United Kingdom ★★★★★